Terms of service

About ELAFY

ELAFY is operated by ELAF STYLE LTD, registered in England and Wales (company number 12721956). Our registered office is 658 Bolton Road, Swinton, Manchester, M27 8FH. Contact us at elaffstyle@gmail.com. Our dispatch, correspondence and returns address is Unit 2B, Norwich Mill, Norwich Street, Rochdale, OL11 1LJ, United Kingdom.

Products and orders

Please read the product description, dimensions, colour and care information before ordering. Colours can appear different on different screens. This does not affect your rights if goods are faulty or do not match their description.

Submitting an order is an offer to purchase. An automatic order acknowledgement confirms receipt; your order is accepted when we send a dispatch confirmation. If we cannot fulfil an order, we will contact you and refund any payment taken for the unavailable goods. If a material price or description error is discovered before acceptance, we will ask whether you wish to proceed with the corrected details or receive a refund.

Prices and payment

Prices are shown in pounds sterling. Applicable taxes and delivery charges are displayed at checkout before payment. Payment must be authorised using one of the methods offered at checkout.

Delivery

Our Shipping Policy explains delivery charges and estimates. Please provide an accurate delivery address. We remain responsible for goods until they come into your physical possession, or that of a person you nominate, except where the law provides otherwise.

Cancellations, returns and refunds

Our Return and Refund Policy explains how to cancel or return an order, including customer-paid change-of-mind return postage. Your statutory rights for faulty, damaged or misdescribed goods are unaffected.

Using this website

Use the website lawfully and do not attempt unauthorised access, introduce malicious code or interfere with other users. ELAFY branding and website content may not be copied for commercial use without the relevant rights holder's permission.

Privacy

See our Privacy Policy for information about how personal data is used.

Responsibility and consumer rights

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. Nothing limits your mandatory consumer rights.

Governing law and changes

These terms are governed by the law of England and Wales. Consumers retain any mandatory protections and rights to bring proceedings in their home jurisdiction. Changes apply to future orders; the terms in force when an order is placed apply to that order.